Recruitment Outsourcing Case study
This client is a London-based scale-up with a digital services proposition who had recently received investment to fund a significant scale-up.
Their hiring plan was aggressive; it required them to recruit 70 roles within six months across the entire organisation.
Although the client had an internal HR team, they couldn’t take on this additional activity, so an internal recruitment specialist was initially hired. It quickly became evident that this person could not deliver the hiring plan on their own, and specialist recruitment support was urgently needed to ensure that the client could meet their commitments.
What was ipeopleHR’s role?
ipeopleHR provided recruitment outsourcing services in the form of On-demand Recruitment Services and quickly deployed a team of three recruitment specialists to this client.
Their role was to:
- Benchmark salaries for all positions to identify competitive salary bands.
- Review and tweak all job descriptions.
- Meet all hiring managers to understand the type of person required for each role and agree to the process.
- Produce detailed and bespoke Candidate Packs for all positions.
- Use HireRoad, their ATS (applicant tracking system) to advertise the roles and manage the recruitment process using the client’s branding, tone of voice and values.
- Sift through all CVs.
- Draw up a short list of suitable candidates for the hiring manager to select their first-stage interviewees.
- Write the interview questions and coach the hiring managers on interview techniques.
- Set up panels for second-stage interview
- Regularly check in with all hiring managers to ensure they were up-to-date with progress.
- Manage the vetting and clearance process.
- Provide feedback to candidates.
- Handle the initial onboarding activities:
- Negotiate the offer
- Draft and send out contracts
- Keep new hires warm before their start date
What did the client think of the service?
“The senior leadership team and I have nothing but high praise for your work. This is both in terms of the individual care the hiring managers received as well as the scale of recruitment delivered. We could not be more delighted with your achievements.” (Head of Business Support, tech services company.)
What did ipeopleHR achieve?
- Swiftly deployed a team of three specialists.
- Sifted through more than 5,000 CVs- up to 800 per vacancy!
- Reduced time-to-hire from 66 days to 28 days.
- After three months, 52 roles were filled.
- On track to fill all vacancies by the end of the project.
- Candidates reported a good, positive journey through the recruitment process.
- Client is now in a position to deliver against high growth in demand.
“Thank you very much for the interim resource allocated to the recruitment programme. They gripped the problem and moved at pace to secure excellent candidates. Without the team we would not be in the strong position we now found ourselves in to deliver, on time, the deliverables we were funded to deliver, and for that I thank you.” (Senior Leadership Team member, tech services company)
